Higher & Hire Expectations

Part-Time Operations Professionals

We offer a range of specialized operations professionals tailored to meet your organization’s unique needs. Whether you’re looking to streamline processes, enhance operational efficiency, or lead your organization through strategic transformations, we have the right experts to support your goals. Explore our services below and find out how we can help your organization achieve operational excellence.

Operations Coordinator

Starting from $350 per month

​​Tasks may include:

  • Administrative Support: Manage digital office supplies, schedule meetings, and maintain calendars.

  • Correspondence Handling: Handle emails, phone calls, and maintain digital filing systems.

  • Report Preparation: Prepare reports, presentations, and documentation.

  • Process Coordination: Coordinate daily operational activities to ensure timely completion.

  • Procedure Implementation: Assist in implementing new procedures and systems.

  • Compliance Monitoring: Monitor compliance with company policies and procedures.

  • Communication Facilitation: Facilitate communication between departments and relay information.

  • Data Management: Enter and maintain data in operational databases.

  • HR Support: Assist in the onboarding process and maintain employee records.

  • Event Logistics: Coordinate logistics for events, meetings, and other activities.

Operations Manager

Starting from $450 per month

​​Tasks may include:

  • Strategic Planning: Develop and implement operational strategies to support goals.

  • Budget Management: Prepare and manage departmental budgets.

  • Team Supervision: Supervise and support the operations team.

  • Process Improvement: Analyze and improve existing processes for efficiency.

  • Vendor Management: Negotiate contracts and manage relationships with vendors.

  • Risk Mitigation: Identify potential risks and develop mitigation strategies.

  • SOP Development: Develop and enforce standard operating procedures (SOPs).

  • Regulatory Compliance: Ensure compliance with health, safety, and regulatory standards.

  • Resource Allocation: Optimize resource allocation in line with budget constraints.

  • Reporting and Analytics: Prepare operational reports and analyze data trends.

Chief Operations Officer

Starting from $750 per month

​​Tasks may include:

  • ​Operational Strategy: Develop and execute operational strategy aligned with objectives.

  • Executive Leadership: Collaborate with the CEO and C-suite to drive growth.

  • Policy Development: Oversee the development and implementation of organizational policies.

  • Financial Oversight: Manage the operational budget and ensure financial sustainability.

  • Process Optimization: Lead major process improvement initiatives across the organization.

  • Talent Management: Lead recruitment, retention, and development of operations talent.

  • Risk and Compliance: Ensure compliance with legal, regulatory, and ethical standards.

  • Stakeholder Engagement: Represent operations in interactions with key stakeholders.

  • Innovation Leadership: Drive innovation in operational practices and new technologies.

  • Performance Monitoring: Monitor financial and operational performance and report to leadership.

Operations Consultant

Starting from $1,000 per month

​​Short-term technical projects include:

  • ​Operational Assessment: Conduct assessments of organizational processes and systems.

  • Strategic Advisory: Advise clients on operational strategies to achieve business objectives.

  • Process Redesign: Redesign processes to enhance efficiency and effectiveness.

  • Project Management: Lead operational projects from conception to completion.

  • Training and Development: Provide training and workshops on operational best practices.

  • Technology Integration: Evaluate and implement technology solutions to optimize operations.

  • Change Management: Lead change management efforts for successful process adoption.

  • KPI Development: Develop KPIs and metrics to measure operational success.

  • Risk Management: Assess operational risks and develop mitigation strategies.

  • Reporting and Updates: Provide regular updates and reports to client leadership on improvements.

How it Works

Choose one or more levels of operations support above.

  • Minimum amount: Other than consulting services, the pricing reflects a baseline commitment of 5 hours per month for at least 3 months.

  • Mix and match: We can combine different levels of support and create a unique package for your organization.

  • ​Discounts: Special pricing is available for small nonprofits (10 employees or less) and packages involving 40+ hours per month 

Ready to get started?

Our Shared Knowledge

  • We are operations rockstars with different levels and types of experience.

  • We each contribute to an ever-evolving catalog of best practices on managing nonprofit operations.

  • This catalog is shared when our team partners with your organization.

Our Comprehensive Approach

  • All associates and managers report to certified Overperformer with 10+ years of operations leadership experience. We also review and discuss the needs of each nonprofit partner as a team.

  • These practices result in comprehensive support for your organization and reduce the time you spend on oversight.