Operations and Information Technology

In today’s distributed workforce, visibility into collaborative work helps IT and operations increase output and operate at maximum efficiency, so they can achieve more.

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Data center migration

Coordinate data center migrations by providing visibility and setting up automated alerts and approvals to ensure collaboration across teams.

 
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Software development

Synchronize sprints, manage resources, mitigate complexity, and consolidate efforts across any number of teams.

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Hardware and infrastructure project management

Control and coordinate hardware acquisition, upgrades, and facilities infrastructure projects at the portfolio level using consistent provisioning. Quickly adapt and easily archive all projects.

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Third-party software upgrades and migrations

Manage updates to your ERP, CRM, and other enterprise systems of record with a centralized system. Track key tasks, subtasks, assigned owners, costs, and actual expenditures.

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Cross-organization portfolio updates and reporting

Create seamless teams by enabling collaboration across stakeholder groups, control access to resources, and gain unprecedented visibility with roll-up reporting and dashboards.

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Help desk

Quickly resolve reported issues, gain visibility into issue patterns, and improve service to increase user satisfaction.