Operations and Information Technology In today’s distributed workforce, visibility into collaborative work helps IT and operations increase output and operate at maximum efficiency, so they can achieve more. Data center migration Coordinate data center migrations by providing visibility and setting up automated alerts and approvals to ensure collaboration across teams. Software development Synchronize sprints, manage resources, mitigate complexity, and consolidate efforts across any number of teams. Hardware and infrastructure project management Control and coordinate hardware acquisition, upgrades, and facilities infrastructure projects at the portfolio level using consistent provisioning. Quickly adapt and easily archive all projects. Third-party software upgrades and migrations Manage updates to your ERP, CRM, and other enterprise systems of record with a centralized system. Track key tasks, subtasks, assigned owners, costs, and actual expenditures. Cross-organization portfolio updates and reporting Create seamless teams by enabling collaboration across stakeholder groups, control access to resources, and gain unprecedented visibility with roll-up reporting and dashboards. Help desk Quickly resolve reported issues, gain visibility into issue patterns, and improve service to increase user satisfaction.